This Privacy Policy describes how Mystery Love Boxes (referred to as “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from mysteryloveboxes.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). By using our Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on the Site, and the “Last updated” date will be revised accordingly.

How We Collect and Use Your Personal Information

Over the past 12 months, we have collected personal information from a variety of sources, including:

• Directly from You: This includes basic contact details such as your name, email, phone number, shipping address, and payment details.

• Automatically: Information about your interaction with the Site through cookies and similar technologies, including IP addresses, browsing behavior, and device information.

• Third Parties: Such as vendors and service providers (e.g., Shopify) to support payment processing, shipping, and marketing.

We use your personal information to:

• Provide and improve our Services (process orders, arrange shipping, provide customer support).

• Communicate with you (regarding your order, account, or marketing materials).

• Comply with legal obligations and protect the integrity of our platform.

Personal Information We Collect

The types of personal information we collect include:

• Contact Details: Name, email, address, phone number.

• Order Information: Billing and shipping addresses, payment details.

• Account Information: Username, password.

• Shopping Preferences: Items viewed, cart additions, wishlists.

• Usage Data: Device information, IP address, browser details, and interaction with our Services.

How We Use Cookies

We use cookies and similar technologies to enhance your experience on our Site. This includes remembering preferences, analyzing user behavior, and tailoring content. For details about the cookies used on Shopify-powered sites, visit Shopify Cookies Policy.

Disclosure of Personal Information

We may share your personal information in the following circumstances:

• Vendors: For processing payments, shipping orders, and providing customer support.

• Marketing Partners: We may share data to tailor advertisements.

• Legal Obligations: To comply with applicable laws or protect the rights and safety of our users.

Security of Your Information

We use SSL encryption to protect your data. However, no method of transmission over the Internet is entirely secure, so we cannot guarantee the absolute security of your information.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and Correction: Request access to and correct your personal information.

• Deletion: Request that we delete your personal information.

• Opt-Out: You may opt-out of certain uses of your personal data, such as targeted advertising.